SFT Solution || Refound Policy

It is to be noted that if you are not satisfied with company’s services, you might be eligible for a refund if you submit your request in written format to our billing department within the stipulated time of 15 days, starting from the day your new order is completed or stopped as per your written request. Also, you have to submit the cancellation request along with the reason as to why you are cancelling the deal/order. It is up to our discretion, as we (the company) are the sole arbiter, to decide whether your reason is valid and if all the required steps were taken and points considered from your side and so was done on our part, after your initiation, to correct the situation causing the cancellation from your side.

Cancellation policy:

Clients willing to cancel the services we provide will need to contact our billing department by initiating a support request or by sending a detailed email to info@sftsolution.com

Refund policy:

We provide open files of designs we create. Please note that we provide the suitable service packages for the clients, which are priced by default and sometimes fabricate on demand. In case the clients aren’t fully satisfied with our designing services, for whatever reason specified in written context, we might initiate the refund. Please note that the refunds may take maximum 7 working days to process and that the refunds will be credited either by direct deposit to your bank account or by Account Credit, whichever may be applicable. Also, if the payment was made by the credit card, refunds will be issued to the credit card provided at the time of deal’s initiation, and if the payment was done using the Payment Gateways then the refunds will be issued to the same bank account used.

We reserve all the rights to change our policies, i.e. Terms of Service / Acceptable Use Policy (TOS / AUP) / Privacy Policy at any time without a prior notice.

You agree that you have read our Terms & Conditions, Privacy Policy, Refund policy and Disclaimer before you place any order with us.

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